How to Withdraw Money from SASSA Card? All you need to know

We obtain all the information related to sassa cards in the following article. Either it’s with or without card withdrawal renewal or replacement, blocking or apply.

Let’s start with withdrawal through card.

  • Step 1: Obtain Your SASSA Payment Card
  • Step 2: Locate an ATM
  • Step 3: Insert Your SASSA Card
  • Step 4: Enter Your Personal Identification Number (PIN)
  • Step 5: Select the Withdrawal Option
  • Step 6: Specify the Amount
  • Step 7: Confirm the Withdrawal
  • Step 8: Collect Your Cash and Receipt
  • Step 9: Safely Store Your Money

How to Withdraw Money Without SASSA Card?

There are 2 straightforward methods to facilitate this:

SASSA Payment Pick-up Points:

  • Utilize Alternative Payment Pick-up Points for grant withdrawal.
  • These points are designated government-endorsed retail stores.
  • Visit your nearest pick-up store.
  • Present your OTP (One-time PIN) and ID card at the counter.
  • You’ll receive your grant money, and your payment status will be updated in the system.
  • The OTP pin is sent to your mobile phone upon SASSA application approval.

SASSA R350 Card-less Withdrawal Through your Own Bank:

  • Request a change in your SASSA withdrawal method from the SASSA card to your personal bank account.
  • Note that withdrawing money from a SASSA cardless ATM is not possible.

But what if anyone loses the SASSA card? If you are the person who lost your SASSA card, don’t worry. We have devised a solution for this issue.

What to Do If  I Lost My SASSA Card?

A SASSA card is very important, and if you lose it, immediately inform the officials of the agency through their toll-free helpline number, You should ask them to put a ban on your card. Here’s the helpline number: 0800 600 160. The step is to ensure that no other person can’t use your SASSA card illegally. Also, file a report at your nearest police station.

How to Request For The Replacement or renewal of SASSA Card?

To request a new SASSA card, follow the instructions we have mentioned below.

  • Go to the nearest SASSA office and meet their representative.
  • Provide the documents (ID Card & Proof of residence such as any utility bill)
  • Ask them about your card replacement.
  • Follow the instructions they provide you.
  • They will replace your old SASSA card with a new one.

How to check SASSA Card Balance?

1. ATM Balance Inquiry:

  • Visit any ATM that accepts SASSA cards.
  • Insert your SASSA card into the ATM and enter your PIN.
  • Select the “Balance Inquiry” or “Check Balance” option.
  • Your available balance will be displayed on the screen.

2. SASSA Mobile App:

  • Download and install the official SASSA mobile app on your smartphone.
  • Log in using your SASSA card details.
  • Once logged in, you can check your card balance and view recent transactions.

3. Internet Banking:

  • Some banks in South Africa offer internet banking services for SASSA cardholders.
  • Log in to your bank’s internet banking portal.
  • Link your SASSA card to your account, if not done already.
  • Access your account and view your SASSA card balance.

4. USSD Code:

  • Dial the USSD code 12069277# on your mobile phone.
  • Follow the on-screen prompts to enter your SASSA card number.
  • You will receive an SMS with your card balance shortly after.

5. Customer Service Helpline:

  • Contact the SASSA customer service helpline at 0800 60 10 11.
  • Provide your SASSA card details and request your card balance from a representative.

6. SMS Inquiry:

  • Send an SMS with your SASSA card number to 31450.
  • You will receive an SMS response with your card balance.

Tips for Checking Your SASSA Card Balance 

  • Keep your SASSA card and PIN secure to protect your funds.
  • Regularly check your card balance to stay informed about your available funds.
  • Be aware of ATM fees, especially when using ATMs from banks other than your card’s issuer.
  • Download the official SASSA mobile app for convenient access to your balance and transaction history.
  • If you suspect unauthorized activity on your SASSA card, report it to SASSA immediately.

How to Check Your Unclaimed SASSA Balance?

  • Dial *120*3210# on Your Cellphone.
  • Inquire via Telephone 0800601011.
  • Pay a visit to your nearest Post office with your identification document (ID).

What Documents Do I Need to Replace The SASSA Card?

To replace your SASSA card, you will need a police report about how your card was stolen or lost.

Note: The report must be original and signed by the police.

How Much Is It Worth Replacing My SASSA Card?

As per SASSA rules, the replacement will cost you a fine of R26. The fine will be deducted from your next payment. The same rule applies if your card gets damaged. You will not get fined if your card has a technical issue.

How to Block Your SASSA Card?

  • Block your Sassa Card via the Toll-Free Helpline
  • Initiate the protection of your SASSA card by calling the helpline at 0800601011.
  • In-Person SASSA Card Block at South African Post Office (SAPO)
  • Visiting the nearest South African Post Office (SAPO) offering SASSA service yourself.
  • Tell them to you want to block your SASSA Card.

Is SASSA Gold payment Card valid in 2024?

In order to assure the public about the fake news circulating on social media, Provincial SASSA representative Senzeni Ngubeni stated that the Gold card remains valid despite having an expiratory date. According to him, recipients must not be alarmed and “succumbed to the hijacking by scammers.” Nor should they fall for misleading news that their card expires, because it’s gonna continue even till 2025.


We have focused on the replacement of SASSA cards, how to withdraw money without a SASSA card, and many other related things in the article. We hope you have found the answer to your queries in this article. If not, you can contact SASSA representatives. They can give a comprehensive guide on SASSA-related matters.

If you find any SASSA card, instead of trying to withdraw payments through it, please submit it to the nearest police station or local SASSA office.

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