Srd Status Check R370 – 2025

SRD Status Check R 350 – 2025

Social grants are administered and distributed under the Department of Social Development in South Africa to those who are living below the poverty line or those who are unstable in their financial conditions and are unable to earn the basic necessities of life. The agency has been working for more than 15 years and is providing financial assistance to those who are in need. 

Social Relief of Distress Grant is one of the major grants offered by SASSA to unemployed people who are suffering from poor financial conditions. To get SRD funds, you have to submit an application and if your application gets accepted, you are considered SASSA beneficiary and you will receive R 370 every month. In order to make sure your application gets accepted you need to be eligible for the grant first.

MONTH (2025)

OLDER PERSONS GRANT

DISABILITY GRANT

CHILDREN’S GRANT

January

03

06

07

February

04

05

06

March

04

05

06

April

04

05

06

May

03

04

07

June

02

05

06

July

04

05

06

August

02

03

04

September

05

06

07

October

03

04

05

November

02

03

06

December

01

04

05

Eligibility for SRD R 370 Grant Application

In order to ensure your application does not get declined, you have to make sure to meet the minimum eligibility requirement. Those who are unemployed are unable to earn, financially unstable and do not have any other source of income can apply for SRD grant, only if they meet the given eligibility requirements. Let’s discuss the eligibility requirements you have to fulfill.

  • You have to make sure that you are a South African citizen before applying for an SRD grant. 
  • You should either be disabled person, a refugee and as an asylum seeker or a special permit holder in South Africa to get SRD R 370. 
  • You have to make sure that your age is between 18 to 60 years old. 
  • You have to make sure that your income is insufficient to provide for your basic necessities. 
  • There is this minimum required amount settled by the agency itself , the R 624. 
  • According to which you have to make sure that your bank account does not have more than 624 South African Rands. This otherwise can result in cancellation of your application. 
  • Since the SRD is particularly for those who are unemployed and those with no income source, the bank account details proof that you have a certain income source or not, resulting in canceling of your application. 
  • You also have to make sure that you are not receiving any other type of financial assistance, funds or grants in South Africa like UIF. 
  • However, there is this exception for child grant holders.
  • You also have to make sure you are not receiving any type of stipend from NSFAS, National Student Financial Aid Scheme. 
  • Moreover, also ensure that you are not a permanent or temporary resident of a subsidized institution or any other government funded institution in South Africa.

Step-By-Step Procedure to Apply for SASSA SRD Grant

If you think that you fulfill the above-mentioned eligibility requirements and you are truly in need of financial assistance, here is the step-by-step procedure that you have to follow to apply for an SRD grant. The steps involved in SASSA SRD grant application submission starts with opting the right method.

You have to first select a method through which you can apply for the grant. There are different methods offered by the agency via which you can submit the SRD application. 

We are going to describe every method below so you can have an idea about what procedure would be appropriate for you according to your situation and circumstances. The available choices of different methods to apply for SASSA SRD grant include,

Applying Through the Official Website

In order to apply for the SRD R 370 grant through the official website you have to visit SRD SASSA website from your internet browser. 

  • You have to click on srd.sassa.gov.za/sc19/application/auth.  
  • Then you have to enter your identity document number and your mobile number. 
  • Then you have to click on “Send SMS”. 
  • The agency will send you an OTP code on your phone number to verify your identity. Insert that OTP in the given column on the screen and verify your identity. 
  • Then you have to agree to the terms and conditions box. 
  • After registering your account, you now have to provide your personal details in the application form of SASSA R350 grant application. 
  • You have to enter your ID number, name, surname, address, gender and other essential information as asked. 
  • You also have to provide your banking details. 
  • Make sure to provide clear, concise and direct information without any misleading data. 
  • Then the agency will send you an SMS on mobile phone confirming that your application for SRD grant is in process.

Applying Through WhatsApp Method

In order to apply through the whatsapp method what you have to do is to, 

  • First save the Whatsapp number of SASSA on your phone. You have to type 082 046 8553 and save this contact in your WhatsApp contact. 
  • Then you have to send a message to this recently saved number by typing “Hi” or “SASSA.”
  • You will receive an automated response. 
  • Then you have to reply to that message by typing SRD. 
  • You will receive two options in this communication: the options are “applying for yourself” or “someone else.” 
  • You have to select the appropriate option and then have to provide your personal details in the next message. 
  • You have to type your first name and last name, as mentioned in your ID document. 
  • And then in the next message, enter your surname only. 
  • Now you have to agree to the terms and conditions box and then have to provide your home address. 
  • Then you have to select the citizenship status in the next message and also inform SASSA whether you are a South African citizen, a permanent resident or refugee. 
  • Then you will receive a message from SASSA in which you will get an OTP, a link and a reference number. 
  • The link is valid only for two hours. 
  • You have to click on the link and complete the application process.

Applying Through Email Address

In order to apply through email address for R 370 SRD grant of SASSA, you have to compose an email and submit it to the official email address of SRD grant SASSA. 

  • The official email address of SASSA SRD grant is [email protected].
  • You will receive an automated response in which you will get an application form. You have to fill in the application form. 
  • Make sure to fill it completely and carefully. 
  • After submitting the application, you will receive instructions and prompts that you have to follow as it is for successful application submission of SRD R 370 through email.

Applying Through GovChat Application

In order to apply through the GovChat application, you have to visit the website of the GovChat application.

  • You can do this by clicking on GovChat.app/login.
  • Then you have to enter your mobile number and complete the captcha box.
  • Look for the option of “Login” and click on it. 
  • Then you have to select the option of “Services.”
  • You will see the list of services available. 
  • Click on SASSA grants and then click on “Apply for a Grant.”
  • A list of the available grants will open. Select SRD Social Relief of Distress R 370 grant. 
  • Now look for the option of “Create a New Form”.
  • Click on it and provide the basic information as required. 
  • Now in the last step, you have to click on “Submit personal details.” 
  • As soon as you click on submit personal details, you will receive a reference number. 
  • Then you have to agree to the terms and conditions box after reading the declaration and consent document. 
  • Provide your personal details, including ID number, name, surname, residential address, gender and banking information.
  • Then you have to select the “Payment Method.”
  • After finalizing your payment method, you will receive a confirmation on your mobile phone and you have to wait until you receive the response from the agency.

Documents and Information Needed for SRD R 370 Grant Application

In order to apply for the SRD R 370 grant, you must have access to the following information and documents. The list includes,

  • Your South African identity number which is a 13-digit code assigned to you. 
  • Your full name, surname, and contact information including email address and mobile phone number. 
  • Current residential address and information of income sources.

The documents you have to submit with your application form to apply for SRD R 370 grant include:

  • The proof of your identity, proof of unemployment, your children’s birth certificate. 
  • You also have to submit a sworn statement health card, school report of children and baptismal certificate. 
  • Also submit your banking details in the form of recent pay slips that should not be older than three months and should be stamped by the bank. 
  • You have to submit your marital status, proof of income sources and the confirmation that you are truly in need of financial assistance.

How to Submit Banking Details When Applying for SASSA SRD R 370 Grant?

When applying for the SASSA SRD R 370 grant you have to keep in mind certain things. While submitting banking details, you have two options available, one for those who have a bank account and one for those who do not have a bank account. 

  • If you have a bank account you have to select your bank name, provide your account number and then select branch name and account type. Then you have to agree to the terms and conditions box to proceed further.
  • However, if you do not have a bank account, you can receive a cash payment or grant from any of the following banks: Standard Bank, NedBank and FNB . You also have the option of collecting your grant payment from ATM or post office branches near you.
How to Change Banking Details for the SASSA

Methods to Check SRD Grant Application Status

SASSA status check is important and is offered by a South African government for up to six months for those who are unemployed and eligible for a SRD grant after submitting the application. You can check the status of your application by simply opting for the right method from available choices. 

Here is the description of the step-by-step procedure to check SRD grant application status of your application. To check the status of your application, you can go with.

SRD Application Status Check Through Official Website

In order to check the application status of your SRD R 370 application through official website you have to,

  • Visit the official website of SASSA SRD by clicking on srd-sassa-gov.co.za.
  • Then you have to enter your mobile number and ID number that you used when applying for the grant.
  • You will be directed to the page where you have to look for the option of “Check Status” and click on it. 
  • You will receive an OTP.
  • You have to enter that OTP in the given column on the screen to verify your identity as soon as you enter the OTP code.
  • You will receive the information about your application status.

SRD Application Status Check Through WhatsApp

In order to check SRD application status through WhatsApp you have to,

  • Save the WhatsApp number on your phone by typing 082 046 8553. 
  • Then you have to send a message to this number by typing “SASSA” and you will receive an automatically generated response. 
  • Now you have to enter your full name and your South African identity number that you used when applying for the grant and send the message to the same number of SASSA. 
  • In the next message, you will receive the status of your application through WhatsApp.

SRD Application Status Check through Call Center

In order to check SRD R370 SASSA application status through call center you have to,

  • Dial the toll-free call center number of SASSA which is 0800 60 10 11. 
  • Then you have to talk to the official representative of the SRD SASSA and request them to let you know about the status of your application.
  • You have to provide your ID number and a little personal information about you like your name.
  • You will receive the status of your application on call through this method.

SRD Application Status Check Using Moya Application

In order to check the status of your application through Moya App, you have to first download Moya application on your phone. 

  • You can visit the App Store and can download the Moya app. 
  • Then you have to register your account in the application and login. 
  • Look for the option of application status. It is available in the discovery menu. 
  • Click on “Discovery” and then click on “Application Status.” 
  • Now enter the ID number and you can get access to the information about your application status.

SRD Application Status Check Through USSD

To check SRD application status through USSD code you have to,

  • Dial the USSD code on your phone. The USSD code is *120*69277#. 
  • You can also go with dialing *120*3210# on your phone. 
  • Then you will receive a flash message with prompts. 
  • You will receive three options. 
  • Press 1 for SRD status check. 
  • Press 2 to enter your SRD grant details.
  • Press 3 for status of your SRD R 350 grant application. 
  • Select the appropriate option and you will get to know about the status of your application instantly.

SRD Application Status Check Through Email

To check SRD application status through email you have to,

  • Compose an email in which you have to enter your personal details, your identity number that you used when applying for the grant and SASSA application number. 
  • After entering all the details you have to send this email to [email protected].
  • You will receive an instant response from the agency about your SRD application status. In case you do not get the response from the agency on your email, wait for at least 24 hours before going with other methods.

Processing Time For SRD Grant Application

After applying for the grant you have to make sure to continuously check the status of your grant application and keep an eye on your application status. It is important to make sure that your application is continuously in the processing period. 

Keeping an eye on the status check of your grant application to stay aware of whether there is a need for other documents submission and at what stage your application is. The application takes approximately three months from submission to approval. It is likely to be approved within three months after applying.

Status Check Responses and Their Meanings

If you have submitted an application and you have checked the status of your SRD R 370 grant application, you are likely to receive different responses. Here is the description of the responses that you might get after conducting a status check.

Approved

If you have checked the status of your SRD R 370 grant application and you have received the status check response as “Approved”, it means that your application has been approved and you are eligible for grant. You will receive the response soon from SASSA either through an official letter, phone call, SMS or email telling you about the pay date on which you can collect your grant payment through the selected method.

What if the Status is Approved but You have Not Got the Payment?

In case your SRD R 370 application gets approved but you have not got any payment, there could be several reasons for this situation. You can either contact SASSA for direct assistance by dialing their toll-free number which is 0800 60 10 11 or can also visit the nearest SASSA office around you. 

The basic reasons why your application is approved but there is no payment date information, this could happen due to the presence of improper details, particularly about your banking information or technical glitches.

Referring

If your SRD R 370 grant application displays “Referring” as your SASSA status, what this means is that the documents of your application are sent to the authorities for verification of the details you have provided. Referring status check response means your application is currently in processing and the authorities are cross checking and cross verifying your details.

Pending

Application status check response as “Pending” means that your application is still in process. This means there is no decision made by SASSA until yet and the agency is verifying your data, documents and information. 

The pending application status check response either means that your application is not approved yet and verification is still in process and SASSA is cross checking your information with the Department of Home Affairs, National Student Financial Aid Scheme and an Unemployment Insurance Fund. It is done to make sure you are eligible for the grant. Moreover, you can also get to see the pending status particularly when there is extreme workload in the agency and the organization has to process millions of applications

Declined

“Declined” application status check response of your R 370 SRD grant means that your application has been rejected. This means you are not eligible for the grant and you will not get SRD R 370. 

The most common reason why your application gets declined is that you are either registered with the Unemployment Insurance Fund, National Student Financial Aid Scheme, government payroll or with other government funds. Moreover, it could also happen because you have provided false or misleading information.

SASSA SRD Payment Dates

Here is the information about the payment dates of the SRD grant in 2025. If your application is approved you can collect your SRD grant from the selected payment method on the following dates.

You can get an SASSA SRD R 370 grant payment from 27 January to 31st January 2025. You can receive the payment from Monday 27th to Friday 31st of January in January 2025.

Acceptance of Your SRD Application

If your SRD R 370 grant application is accepted, you can receive your grant payment on the above mentioned dates from the nearest pay points or through the selected payment method that you have selected when applying for the grant. However, if your application is declined or rejected, here is what you can do next.

Rejection of Your SRD Application

Rejection of SRD grant application means you are ineligible for the grant. This is done because the agency makes sure to provide funds to only the eligible applicants and those who are unstable to provide them with mental ease when it comes to finances. There could be several reasons for rejection of your application. Some of them have been mentioned below.

Reasons of Rejection

  • Your application to the SASSA R 370 grant can get rejected, if you have submitted incomplete or incorrect information in your application form. 
  • Moreover, it can also get rejected, if the supporting documents that you have attached are not proper or illegal. 
  • It can also get rejected, if you have applied several times. 
  • This is because it leads to duplicate applications that make your data more suspicious and less reliable in the eyes of the authorities. 
  • Your application also gets rejected, if you have submitted wrong information or you have done any fraud when applying for the grant. 
  • Moreover, your application also gets rejected even if you fulfill every other eligibility criteria but your age is not within the limited age range.

How To Submit SASSA Appeal for Rejected Application?

In case of declining your SASSA grant application, here is what you can do next to proceed further. You have to first identify the reason why your application was rejected. If you think it is rejected by mistake or the decision is made falsely and you are truly eligible for the grant you can consider registering a SASSA appeal. 

Registering an appeal is easy and can be conducted through the official website of SASSA. Make sure to appeal within three months of receiving the declining status. To apply for an SASSA appeal you have to,

  • Visit the official website of SASSA appeal by clicking on srd.sassa.gov.za/appeals/appeal.
  • Then you have to enter your South African identity number that is a 13-digit code and your cell phone number. 
  • Enter the data that you used when applying for the grant in the initial application. 
  • Then you have to click on the “Send Pin” and then “Send.”
  • You will receive an OTP on your phone number through text message. Enter that OTP in the given column to get access to the website’s appeal section. 
  • Now you have to select the relevant month for which you want to appeal and you will be directed to the page where you can submit the documents. 
  • Attach the necessary documents to validate your eligibility and also provide the agency with an explanation of your appeal. 
  • Ensure to attach supporting documents and make sure to double check the information you have entered. 
  • Do not go with misleading information and make sure to provide every necessary data that is required. 
  • Now you have to submit the appeal application to the Independent Tribunal for Social Assistance Appeals ITSAA. 
  • This is an organization separate from the government that will review your application and will let you know about the final decision within 2 to 3 months.

SASSA Balance Check

Keeping an eye on the balance of your SASSA grant in your SASSA account is important to make sure you can pay for the basic expenses. SASSA balance check is important to make sure that you are spending while staying within range. Here is how you can check your SASSA balance easily. You can go with,

SASSA Balance Check Through USSD Code

  • In order to check the balance of your SASSA account, you can simply go with dialing USSD code on your phone. 
  • Make sure to use the phone number that you have registered when applying for the grant. 
  • You can go with dialing 1203210#. 
  • As soon as you dial the USSD code, on screen prompts will appear that you have to follow carefully. 
  • Now you have to select the option of SRD status check or balance enquiry to know about the balance in your grant account.

SASSA Balance Check Through Official Website

  • To check SASSA balance through the official website you have to click on, srd.sassa.gov.za/sc19/status. 
  • Then you have to look for the option of “Application status” and click on it and now follow the instructions and login using the phone number and ID. 
  • As soon as you successfully login, you can see available SASSA balance.

SASSA Balance Check Through Official Whatsapp Number 

  • To check SASSA balance through the official WhatsApp number, save the WhatsApp number in your phone by dialing 082 0468553. 
  • Then you have to send the WhatsApp message to this number. Make sure to use the phone number to send a message that you used when registering for the grant. 
  • You will receive an automated response with the list of serial numbers of the desired inquiry. 
  • Select the one that is appropriate according to your situation to get the balance detail of your SASSA account.

SASSA Balance Check Through ATM Method

  • If you have a SASSA card, you can simply go with the ATM method to check the SASSA balance. To do that you have to visit the nearest ATM and insert the card. 
  • Then you have to enter the pin and click on “Check Balance.”
  • You can see the balance on the screen in front of you.

Canceling SRD Grant

It is not always necessary that once you are eligible for the SRD R 370 grant you are always eligible. There could be reasons that you should keep in mind that could lead you to cancel your SASSA SRD grant. You should consider these reasons and cancel your SASSA grant as soon as possible to avoid any serious circumstances.

Reasons to Cancel SRD Grant

One of the most common reasons why you should cancel your SASSA grant as soon as possible is if you think you no longer need it. If you have become financially stable, and your financial situation has been improved whether because you have found the income sources or you have got the job, you can cancel your SASSA grant and you should do that so that those who are still financially unstable can get benefit.

Moreover, if your circumstances have changed and you think you do not meet the eligibility criteria of SRD R 370 grant anymore, you should inform SASSA first hand and cancel your grant application to make sure you do not encounter potential complications. It would be better for you to cancel your grant, if you are suspicious that there is any fraudulent activity going on related to your grant. You should cancel your grant as soon as possible and report to the agency.

Methods To Cancel SRD Grant

There are several methods by which you can cancel an SRD R 370 grant application, if you think you have a true reason for cancellation. You can cancel the grant,

Via Visiting SASSA Office

To cancel the grant via visiting the nearest SASSA office, you have to first locate the nearest office around you and visit the office along with the necessary documents. You have to bring along your South African identity card and your SASSA grant card. The officials there will guide you the steps you have to follow to cancel your application.

Via Visiting SASSA Head Office

You can also cancel your SASSA grant by simply visiting SASSA head office. The address of which is mentioned below.

  • SASSA House
  • 501 Prodinsa Building
  • CNR Steve Biko and Pretorius Streets
  • Pretoria

Via Calling Their Hotline Number 

You can also call the hotline number of SASSA which is 0800 60 10 11 to get customer service in order to initiate the cancellation procedure of your grant.

Via Official Website Through Online Method

Canceling SRD R 370 application of your SASSA grant online is one of the easiest methods you can follow. 

  • To do that you have to visit the website by clicking on srd.sassa.gov.za/sc19/cancellation.
  • Then you have to click on “Cancel My Application.” 
  • Then click on the yellow button. 
  • Now you have to provide your information. 
  • Now enter your SASSA grant ID and mobile number. 
  • Click on “send pin” and enter the OTP code you received on your registered phone number.
  • Now click on “cancel my grant application” after verifying your identity by providing OTP code. 
  • Now press “Yes” and confirm the cancellation.
  • You will receive the SMS confirming that your cancellation request has been sent to SASSA.

Via Emailing The Agency

To cancel your application through email, you have to compose an email and send it. You have to compose an email by stating that you want to cancel your grant and also explain the reasons why you think so. You have to enter your ID number and provide personal details too. You have to send this email to [email protected].

Via Submitting A Written Request

Submitting a written request is another method via which you can cancel SASSA grant. You simply can fill out the cancellation form or can go with writing a letter to the agency stating your intention that you want to cancel your grant and the reason why you want to do so.

How to Cancel SASSA Relief Grant?

FAQ’s

When applicants for the SASSA Grant (SRD R350) see “Post Office Not Selected” in their application status, it indicates that their procedure hasn’t been processed yet due to bank account verification issues. To address this, SASSA allows applicants to choose a Post Office location for payment collection. They can do this by visiting the official SRD R350 grants website and following the prompts to select a branch. Failure to select a location may result in continued “application not selected” status notifications. Ultimately, accurately registering at a chosen Post Office is crucial for receiving the grant and overcoming financial challenges.

You can check your application status at any time through the website srd-sassa-gov.co.za.

When the user-provided detail does not match with the Department of Home Affairs database, that means that the applicant may submit the wrong details; therefore, their application status check failed.

The mean test is to verify the applicant’s data and whether he/she is eligible for the grant or not.

The R350 Social Relief of Distress (SRD) is a program that offers financial assistance to the citizens of South Africa. The program provides financial support and grants to help the jobless and helpless people to improve their living standards. Sassa has been helping people for over 20 years and has provided financial assistance to over 1000 000 people in its journey. The Sassa grant is for Asylum seekers and special permit holders.

Your SASSA R350 status pending means that your application process still needs verification and screening, and it has not been approved by Sassa until now. Once your application has been approved by Sassa, you will automatically get an SMS from the Sassa official about submitting your bank details.

Note: There is no already set payment detail described by Sassa for covid 19 grant.

It may take up to three months to complete the application process. Once the grant is approved by Sassa, the beneficiaries will get paid from the date they applied for the grant.

SASSA’s status is updated after every mean test. Because in the means test, your application reconfirms whether you are still eligible for the grant or not. The status changes or remains the same according to your current financial situation.

When you find your SASSA status not selected, that means your application has not been approved by SASSA. So, you need to re-apply for a grant. You can also appeal the decision or make a request to reconsider the application.

This means that you do not select any specific post office location for your Sassa grant. When you see “post office not selected,” it means you can collect your grant from any SAPO branch according to your desire and choice.

Suppose your application for the Sassa grant is declined. You can submit the application for reconsideration when you confirm your reapplication. You can view your reconsideration application status through the web portal: https://srd.sassa.gov.za/sc19/reconsideration. You just need to put your South African ID number and phone number to submit the application. Then you have to navigate to the next step, which is” send pin” or ” One-time password”.

Sassa has acknowledged that incorrect information provided by applicants, such as wrong bank details or contact numbers, can lead to delays or non-payment of grants. Updating bank details may also cause delays. To receive speedy payment, beneficiaries are advised to choose bank details instead of cardless payment options.

You need to dial a number *120*69277# on your phone. Follow the instructions given on the phone call and get an SMS notification about your balance status. After that, the applicant gets an SMS notification about their Sassa balance status.

You can check your grant status by :

  • Govchat app: https://govchat.app/sassa-status.
  • Email Addresses are: [email protected]
  • Website link: http://srd.sassa.gov.za/sc19/.

The R350 Social Relief Grant payment status schedule is announced by the South African Sassa agency every month. This organization is in charge of grant distribution and providing people the special covid 19 benefits.

Sassa pays approved applicant grants which beneficiaries can collect from banks, cash send or retail outlets. Beneficiaries can check grant status online and must present ID and cell phone access when collecting from retail outlets. Bank transfers are preferred and post office collections should be withdrawn from retail outlets including Checker, Usave, Shoprite, Pick’n Pay, boxer, etc.

The Sassa beneficiaries can check the details through the Sassa online portal service at any time.

After submitting your application, your Sassa grant status shows active, which means that your application has been received to Sassa successfully. You just need to wait until the decision has been announced about your fund approval.

Sassa status says application complete, which means your reapplication process has been completed successfully, and your application will go under the verification process each month to check your eligibility for the grant. You need to check your Sassa status every month through the Sassa SRD website.

The Sassa will inform you about your reconsideration application outcome within the period of 60 to 90 days after you lodge an appeal or reconsider your application.

To ensure receipt of the Sassa grant payment, check personal information and contact the nearest Sassa office,, call the Sassa helpline or Toll-free telephone number if the SMS is not received. No payment date means payment has not been processed. A registered phone number in the applicant’s name is necessary for payment approval.

This simply means that the Sassa agency did not get any application or reapplication. So, you have to wait until Sassa receives your application or submit your application properly again.

This means that you need to provide your bank details to Sassa as Sassa application bank details are pending means Sassa did not get any kind of payment method or details from you.

You can reconfirm your existing application through Sassa status by simply visiting the Sassa website. https://srd.sassa.gov.za/. Scroll down until the tab contains the text “Reconfirm your grant application .”Click the yellow bar button and enter the information according to the instructions to complete the process.

You can check the Sassa r350 appeal status by simply calling the Sassa toll-free number  0800601011. You need to have your ID number and phone number with you while on a call with Sassa official.

There is no specific method available for checking Sassa SRD balance status unless you check your balance status through your bank account. Sassa beneficiaries who collect their payment through cash send or by the post office can check their Sassa payment status by directly contacting the post office either via phone or by visiting in person. You only need to have your ID and phone number. This service does not cost any charges.

The Sassa status pin is the one-time OTP code that the beneficiaries receive in the application process for the Sassa r350 grant. The pin is sent to the phone number you provided.

The declined means on Sassa status check means that the personal information you provided during application submission does not match with the database of the Department of Home Affairs, e.g., your surname, your name, ID number, etc.

If your grant is approved, you will be granted your R350 fund to the bank account you may have assigned.

If you have faced the misfortune of your grant being declined, it means there is some form of credential or documentation issue, and you have 30 days in order to make an appeal and rectify the situation.

If the status is shown pending, then it means your allowed date either has not been reached, or there is some sort of transactional delay.

Queries related to Sassa’s unemployment grant status can be addressed through the Sassa contact details. Sassa’s contact details are as follows:

  • SASSA Toll-Free Call center details: 0800 60 10 11
  • SASSA Head Office contact details: 012 400 2322
  • Email contact details of Sassa Head Office at: [email protected]

Every Sassa applicant can check Sassa’s status through the Sassa online portal or website. If you are a Sassa member, you can check your eligibility status and apply for a grant through an online website.

On the fixed date, the Sassa beneficiaries can collect their grant payment through a bank, cash send, a retailer, etc., and beneficiaries can get their grant money instantly after Sassa has approved the grant.

The Sassa beneficiaries can check SASSA status using their WhatsApp number, that is: 082 046 8553.

Your grant application is completed means that your process of reapplication submission has been completed, and now you don’t need to apply for the grant again. But all you do is check your application status continuously to remain updated about your application process and payment details.

If applicant Saassa’s status says that their grant has been approved, but they did not get any message from the Social Security agency. This might be a serious problem because the status is not wrong, but there might be something wrong. Some possible reasons are:

  • Incorrect phone number
  • The submitted Phone number at the time of application is not registered in the applicant’s name.
  • Some corruption can also occur at the post office (point of grant collection)
  • Your payment process is not completed yet; still in processing.

As an applicant, you can check the status of your grant appeal by visiting the Sassa grant website. Scroll down the page and click on the bar that mentions their ‘click here to lodge an appeal or check appeal status.’ Now Enter your ID number and Enter your cell phone number to check the status through the website. The steps to follow are:

  • Go to the SASSA Website or visit SRD-SASSA-Gov
  • Click “here to appeal.”
  • Enter the ID (Identity) number
  • Enter a telephone number
  • Track appeal status

You can also check the status by contacting the Sassa official through the SASSA Call Centre at 0800 601 011.