SASSA Status Check

SASSA operates under the umbrella of the Department of Social Development Africa and is tasked with the administration and distribution of social grants to eligible beneficiaries, such as older persons, people with disabilities and unemployment, and children in need.

SASSA Status check is offered by the Government of South Africa for up to 6 months for people who are currently unemployed and do not have any kind of another source of income, social grant UIF payment, etc to reduce the poverty during COVID-19 pandemic.

SASSA Status Check for R350 Payment Dates

The SASSA Payment Dates are generally the same but may vary according to certain situations.

GRANT MONTHOLDER PERSONS GRANTDISABILITY GRANTCHILDREN’S GRANT
March 202405/03/202406/03/202407/03/2024
April 202404/04/202405/04/202406/04/2024
May 202403/05/202404/05/202405/05/2024
June 202402/06/202405/06/202406/06/2024
July 202404/07/202405/07/202406/07/2024
August 202402/08/202403/08/202404/08/2024
September 202405/09/202406/09/202407/09/2024
October 202403/10/202404/10/202405/10/2024
November 202402/11/202403/11/202406/11/2024
December 202401/12/202404/12/202405/12/2024
January 202503/01/202506/01/202507/01/2025
February 202504/02/202505/02/202506/02/2025
March 202504/03/202505/03/202506/03/2025
SASSA Payments Dates

SRD Fund Payments Dates

The SASSA Payment Dates are generally same but may vary according to the certain situations.

How to Find Out if Your SASSA R350 Application is Approved or not?

There are various methods to determine whether your SASSA fund request is approved or not.

Simply visit any of your preferred web browser and open the the Website to check SASSA SRD Status in a few easy steps: https://srd-sassa-gov.co.za/.

  • Just enter your ID number and then your mobile number. Always remember to use the same mobile number you have used while applying for the SRD grant.
  • Click on the “Check SASSA Status” Button shown below and you will get the SMS having the OTP (One-Time Password) on your mobile phone. Enter it and simply get the status of your application.

WhatsApp Number for Online Status Check

  • The official WhatsApp number for SRD Status Check is: 082 046 8553
  • Send a message to this number using the WhatsApp application.
  • In the message you have to send your full name (properly spelled) and your South African ID Number. For sending the message use the same WhatsApp application running with your registered mobile number.
  • You will get a reply about the status of your application. 

SASSA Call Center

  • The official Toll-free telephone number for the SASSA Call center by Government of South Africa is: 080 060 1011.
  • It is also a helpline that serves as a trustworthy method to know about the status of your SRD application.
  • On request, provide your ID Number and get updated regarding your SRD Grant application status.

You also have the choice to communicate with staff in your selected language. But there may also be a case at that time that the language communicator is not present, so you will either have to wait or change your language according to the staff available there and who can communicate with you.

It is best if you can understand and speak English because it is believed that beneficiaries who choose the English language get a high response rate.

Use MoyaApp To Know Your SRD Application Status

  • MoyaApp is the official application for getting updates about all details regarding your SRD Funds. you can easily download the MoyaApp via the App Store (in iOS/PadOS,Android smartphones).
  • You will get an option for “Application Status” in the MoyaApp, in the “Discovery” menu.
  • Now enter your SASSA ID Number where required. Any update about your application status will appear.

USSD Code for SASSA Application Status Check

  • If you have no access to the internet and want to know about your SRD Fund Status, you can use the USSD Code for that.
  • Dial *120*69277# or *120*3210# using your mobile phone.
  • You will get a flash message with prompt options: Press 1: SRD Status Check, Press 2: Enter your SRD Grant Details, or Press 3: for the status of your SRD R350 grant application.
  • Use the related option, and get an instant result of your inquiry.

Inquire Your SRD Application Status via Email

  • You can use Gmail, Yahoo, Bing, or any email account for email inquiries about your SASSA SRD Application status.
  • Compose an email with your personal Identification Number and your SASSA Application number. Send this email to: [email protected]
  • You will get a reply with your SAD SASSA Status check within 24 hours.

How to Check SASSA Balance for R350 at the Post Office?

If you’ve applied for the SASSA SRD R350 grant and want to check your balance at the post office, follow these steps:

  • Gather your South African ID or Smart ID card, SASSA card, and a pen and notepad.
  • Find your nearest post office branch and note its address and working hours.
  • Visit the post office during non-peak hours.
  • Approach the service desk designated for SASSA inquiries.
  • Present your ID and SASSA card to the staff.
  • Request your balance politely.
  • Verify the information provided. By following these steps, you can easily check your SASSA R350 grant balance and manage your finances effectively.

Understand Your Application Status Results

After checking the status of your SASSA Application, there are different Application Status you can get as a result.

Let’s learn about them and moreover, how to deal with them!

SASSA Status: Approved

It means your application is approved. You will further get notified by SASSA authorities via email, SMS, official letter, or a phone call.

What if the SASSA Grant Fund Application is Approved but no Payment Date is mentioned?

There could be several possible reasons:

Delay in the SASSA Application Process:

This delay could be because of SASSA. The most possible reason is that maybe they are still verifying your details and taking time to give you the payment date.
There are the following steps you can take:
Contact Sassa: For assistance or information regarding your SASSA R350 grant, you can contact the Sassa Contact Centre through two main channels.

  • First, you can reach them by dialing: 0800 60 10 11. 
  • Alternatively, consider visiting local SASSA offices in person for a more direct inquiry.

Improper Details Provided

Make sure that your banking details are submitted and verified. Or you may need to change the banking details if there is any issue with them.

Approval Duration For SRD Fund Grant Application

You should regularly check for the results using the SRD SASSA Status Check. Your application is likely to be approved within three months of applying for funds.

Upon approval of your application, SASSA r350 will send you a text message to the phone number you provided. In this message, they will request your bank details. Once you provide this information, SASSA will initiate the payment process.

SASSA Application Status: Referring

If the result of SASSA Status shows referred it means the grant documents have been sent to authorities to cross-verify the details. And, as soon as some results are finalized, they will display the final result of your SRD Grant application in status results.

Application Status: “Pending”

SASSA status pending for the R350 application simply means that SASSA is still processing your information and has not yet made a decision on your application for the SRD R350 grant.

SASSA status pending for the R350 application simply means that SASSA is still processing your information and has not yet made a decision on your application for the SRD R350 grant.

Here’s a breakdown of what “Pending” means:

Not Approved Yet

Your application hasn’t been approved. SASSA is currently verifying the details you provided. The applicant should keep re-checking! The decision for your application could be “Approved” or “Declined”.

Verification is in Process

SASSA cross-checks your information with the following databases:

  • The Department of Home Affairs
  • UIF (Unemployment Insurance Fund)
  • NSFAS (National Student Financial Aid Scheme)

They have to ensure that the applicant should meet the eligibility criteria for the SRD r350 grant fund.

More Waiting Time

 It can take time to process millions of applications for the SRD grant. The applicant should be patient.

Here’s what you can do:

Keep Checking Your SASSA Application Status:
You can periodically check the status using the SASSA Application checker, to see if there are any updates on your application status.

No Action Required:
In most cases, there’s no need to contact SASSA for the application status “Pending”, if it is not for a long time.
Remember, “Pending” is a common status, and it may take up to 90 days for SASSA to finalize your application.

SASSA Status: “Declined”

There can be many reasons why your SASSA (South African Social Security Agency) r350 status declined. Some of them are discussed below:

You Are Not Meeting The Eligibility Criteria

Eligibility Criteria For SRD R350 Grant is:

The South African Social Security Agency (SASSA) administers the SRD R350 grant to provide financial aid to those ONLY in need and meeting the given eligibility criteria:

Citizenship/Residence: You must be a South African citizen, having disability, refugee, asylum seeker, or holder of a special permit.

Age: You need to be between 18 and 60 years old.

Financial Means: Your income must be insufficient to meet your basic needs.

Bank Balance: If the money in your bank account is more than the minimum required amount, which is 624 Rands, your application for the R350 fund might be canceled. This fund is specifically available for people with no income.

Income Support: You cannot receive any other government financial assistance like social grants (excluding child grants) or Unemployment Insurance Fund (UIF) payments if you are applying for SASSA SRD Grant Funds.

The only purpose of the grant is to help the people with essential needs like food and electricity. During the verification process, SASSA checks your bank balance, and if it exceeds the specified threshold, your approved application may not result in receiving the funds.

Exclusion Criteria

Your application would get declined if you are registered for:

  • UIF (Unemployment Insurance Fund)
  • NSFAS (National Student Financial Aid Scheme)
  • Government payroll 
  • Any other government funds
  • You Have Provided Incorrect Information

Information Required For SRD Fund Application:

To apply for the SRD SASSA grant, you’ll need the following information:

  • Your South African ID number (13 digits)
  • Full Name and Surname
  • Contact Information (Mobile Phone number and Email address)
  • Your current residential address in South Africa
  • Proof of unemployment
  • Information on any other income sources (amount and type)
  • Your Children’s Birth Certificate
  • An affidavit by a justice of Peace. That affidavit should mention a clause indicating that if the applicant is providing inaccurate or improper information for the SRD fund, it will result in prosecution in terms of Section 21 of the Social Assistance Act, 2004.
  • A sworn statement; should be by a person who is reputable and personally knows the applicant and his family members.
  • The birth certificate of children should be attested with the Department of Home Affairs.
  • A baptismal certificate.
  • Health Clinic Card
  • School report of child/children

If the details you provide in your application for the R350 fund are incorrect, it can create complications in the approval. SASSA follows a systematic procedure where your ID number, income, bank balance, account number, mobile number, address, and living conditions are thoroughly examined using the government’s database.

If there are mistakes in your details, it can make it hard for SASSA officials to move your application to the next step, and your application can be DECLINED.

Reasons for REJECTION of SASSA Application:

  • Incomplete information
  • Incorrect information
  • Supporting Documents are not proper
  • Applied multiple times (duplicate applications)
  • Fraud or wrong information submitted
  • Not eligible with age limits for SRD SASSA funds

If your SASSA grant application receives a less-than-favorable outcome, such as a “decline” or “rejection,” and the reason doesn’t fall within the usual categories, you still have hope! SASSA offers an “appeal process” that allows you to advocate for your situation and potentially have the decision reviewed. This is your chance to present any additional information or clarify details that might have been missed in the initial assessment.

SASSA Appeal Process

Your SRD Fund application is Declined and If you think there’s a mistake then you can lodge an appeal.

Here’s How You Can Register a SASSA Appeal

  • Registering an appeal for the SASSA grant online is an easy process that can be completed through SASSA’s official website.
  • Before proceeding, you should know whether you are ELIGIBLE to apply for a SASSA Appeal or not.

How To Apply for the SASSA Appeal Process

  • Visit the Official SASSA Appeal Website: srd.sassa.gov.za/appeals/appeal 
  • Enter your 13-digit African ID number and your cell phone number registered during the initial registration. 
  • Click the “Send Pin” option and then the “Send” option. 
  • A confirmation PIN will be sent to your registered mobile number via text message. Input the received PIN to gain access to the appeal section on the website.
  • Once you have successfully logged in to the appeals section, a list of appeal months will be displayed. Choose the relevant month for your appeal. (It is important to select the relevant month, otherwise the appeal application can be rejected)
  • After selecting the month, you will be prompted to submit documents that validate your eligibility for the grant, along with a short explanation for your appeal. 
  • Attach supporting documents or any mentioned document you have not provided while applying before.

Now submit your SASSA Appeal Application. An independent tribunal called ITSAA (Independent Tribunal for Social Assistance Appeals), separate from the government, will review your application. Expect communication regarding the decision within 60 to 90 days from the independent tribunal.

What is the SASSA Status Checker for Reconsideration Appeal?

The SASSA Status Checker acts as your window into the progress of your SRD fund Reconsideration Appeal, just like it did for your initial SRD Grant application. You can utilize the same methods described earlier to keep yourself updated on the status of your appeal.

SASSA Balance Check

There are a few convenient ways to check your SASSA balance:

USSD Code

  • This method works for most mobile phones. Dial 1203210# or 12069277# and follow the on-screen prompts.
  • Choose the option for “SRD status check” or “balance enquiry.

Ensure you use the mobile phone number linked to your SASSA account.

SASSA Official WhatsApp Number

WhatsApp Number for SASSA Inquiries is: 082 046 8553
Use your registered mobile number and send a WhatsApp message to the Official SASSA number for inquiries. Select the desired inquiry listed with the serial numbers in the reply from SASSA. You will get the balance balance details for your SASSA fund.

SASSA SRD Website

  • Visit the official SASSA SRD website at https://srd.sassa.gov.za/sc19/status.
  • Locate the section for “Application Status” and follow the instructions to log in using your ID number and phone number.
  • Once logged in, you should be able to see your current SASSA balance.

Via ATM; Using your SASSA Card

If you have a SASSA card, you can visit any ATM and insert your card. Enter your PIN and select the option to “check balance.” This will display your current SASSA grant balance.

Important Notes:

  • Not all methods may be available in all regions. Check the SASSA website or contact their call center for the most up-to-date information on available options in your area.
  • Remember to keep your SASSA login credentials confidential and avoid using public computers to access your SASSA account information online.

Why Is SASSA Balance Check Important?

There are a few key reasons why checking your SASSA balance regularly is important:

  • Financial Management: Knowing your available balance allows you to budget effectively and avoid overspending. You can plan your expenses based on the actual amount of funds you have access to.
  • Track Payments: Regularly checking your balance helps you verify that you’ve received the correct grant amount. If there are any problems, you can address them promptly.
  • Fraud Detection: Monitoring your balance can help you identify any suspicious activity. If you notice unauthorized transactions or a sudden decrease in your balance, it could be a sign of fraud. Early detection allows you to report the issue to SASSA and take necessary steps to protect your account.
  • Account Errors: There’s always a chance of technical errors during the payment process. Checking your balance allows you to identify any missing deposits and take corrective action with SASSA.

When An Applicant Should Cancel SASSA Grant Fund?

There are a few reasons why you might consider canceling your SASSA SRD Grant, and the best time to do so depends on the reason:

Reasons to Cancel Your SASSA Grant

  • No Longer Needed: If your financial situation improves, and you find employment or other sources of income that meet your needs, you should cancel your SASSA grant to allow those who still require financial assistance to benefit.
  • Ineligible: If your circumstances change and you no longer meet the eligibility criteria for the grant (such as changes in income or residency status), it’s important to inform SASSA and cancel to avoid any potential complications.
  • Avoiding Fraudulent Activity: If you suspect any fraudulent activity related to your grant, canceling it immediately and reporting it to SASSA is crucial.

Remember, canceling your grant is permanent!

If you anticipate needing financial assistance again in the future, you would need to reapply through the standard application process.

By understanding the reasons and ideal timing for canceling your SASSA grant, you can ensure responsible use of these vital resources and avoid any potential issues.

How To Cancel SASSA Grant?

When the financial situation is better, the applicant should ethically cancel the Social Distress Fund. 

Here’s How to Cancel Your SASSA Grant:

You should get in touch with the South African Social Security Agency (SASSA) as soon as possible to inform them of your decision to cancel the grant. The applicant can cancel the SRD R350 grant by any methods feasible for him/her.

Visit a SASSA office

Head to your nearest South African Social Security Agency (SASSA) office in person. You should bring along all required documentations:

  • The SASSA grant card 
  • South African Identity Card

The SASSA official will guide you through the cancellation process, which is preferably done online.

SASSA Head Office

  • SASSA House
  • 501 Prodinsa Building
  • Cnr Steve Biko and Pretorius Streets
  • Pretoria

Make a Phone Call To SASSA Hotline

Dial the SASSA hotline or customer service number to initiate cancellation. Provide the representative with your grant details and personal information for verification.

SASSA Helpline: 0800 601 1 011

SASSA SRD Online Cancellation

The applicant can also visit the SASSA Application cancellation portal at srd.sassa.gov.za/sc19/cancellation and follow the steps below to cancel the SASSA Grant:

  • Press the “Cancel my application” Tab.
  • Tap the yellow button to cancel online.
  • Fill in your details in a new window.
  • Put in your SASSA grant ID and your mobile number.
  • Hit the “Send Pin” button to get an SMS with a SASSA OTP code.
  • Type in the OTP code to confirm it’s you.
  • Click “Cancel my Grant” in order to cancel your Grant.
  • Press “Yes” to confirm and cancel your Grant.
  • You will receive an SMS on your phone confirming your cancellation request for the SASSA Grant.

Submit a Written Request

In some cases, SASSA may require a written request to cancel the grant. You may need to fill out a cancellation form or write a letter stating your intention to cancel the grant and the reason for doing so.

Send an Email

Some SASSA offices accept cancellation requests via email. Draft a message clearly stating your intention to cancel the grant, including your grant reference number and personal details.

You can email them at [email protected] for more information.

If you received a SASSA grant card, you may need to return it to SASSA along with any associated documentation.

Choose the method that suits you best and ensure you provide all the required information for a smooth cancellation process. Keep records of your communication with SASSA for reference.

Note: You need to be aware that canceling a SASSA grant may have financial implications, and you should carefully consider your decision before proceeding.

Additionally, the process for canceling a grant may vary depending on the type of grant and individual circumstances, so it’s advisable to contact SASSA directly for guidance tailored to the specific situation.

SASSA Criteria and Requirements

SASSA has different criteria and requirements for its different programs. These criteria and requirements vary with the change of the programs. Here is the complete list of these requirements and criteria associated with each respective program.

FAQ’s

When applicants for the SASSA Grant (SRD R350) see “Post Office Not Selected” in their application status, it indicates that their procedure hasn’t been processed yet due to bank account verification issues. To address this, SASSA allows applicants to choose a Post Office location for payment collection. They can do this by visiting the official SRD R350 grants website and following the prompts to select a branch. Failure to select a location may result in continued “application not selected” status notifications. Ultimately, accurately registering at a chosen Post Office is crucial for receiving the grant and overcoming financial challenges.

You can check your application status at any time through the website srd-sassa-gov.co.za.

When the user-provided detail does not match with the Department of Home Affairs database, that means that the applicant may submit the wrong details; therefore, their application status check failed.

The mean test is to verify the applicant’s data and whether he/she is eligible for the grant or not.

The R350 Social Relief of Distress (SRD) is a program that offers financial assistance to the citizens of South Africa. The program provides financial support and grants to help the jobless and helpless people to improve their living standards. Sassa has been helping people for over 20 years and has provided financial assistance to over 1000 000 people in its journey. The Sassa grant is for Asylum seekers and special permit holders.

Your SASSA R350 status pending means that your application process still needs verification and screening, and it has not been approved by Sassa until now. Once your application has been approved by Sassa, you will automatically get an SMS from the Sassa official about submitting your bank details.

Note: There is no already set payment detail described by Sassa for covid 19 grant.

It may take up to three months to complete the application process. Once the grant is approved by Sassa, the beneficiaries will get paid from the date they applied for the grant.

SASSA’s status is updated after every mean test. Because in the means test, your application reconfirms whether you are still eligible for the grant or not. The status changes or remains the same according to your current financial situation.

When you find your SASSA status not selected, that means your application has not been approved by SASSA. So, you need to re-apply for a grant. You can also appeal the decision or make a request to reconsider the application.

This means that you do not select any specific post office location for your Sassa grant. When you see “post office not selected,” it means you can collect your grant from any SAPO branch according to your desire and choice.

Suppose your application for the Sassa grant is declined. You can submit the application for reconsideration when you confirm your reapplication. You can view your reconsideration application status through the web portal: https://srd.sassa.gov.za/sc19/reconsideration. You just need to put your South African ID number and phone number to submit the application. Then you have to navigate to the next step, which is” send pin” or ” One-time password”.

Sassa has acknowledged that incorrect information provided by applicants, such as wrong bank details or contact numbers, can lead to delays or non-payment of grants. Updating bank details may also cause delays. To receive speedy payment, beneficiaries are advised to choose bank details instead of cardless payment options.

You need to dial a number *120*69277# on your phone. Follow the instructions given on the phone call and get an SMS notification about your balance status. After that, the applicant gets an SMS notification about their Sassa balance status.

You can check your grant status by :

  • Govchat app: https://govchat.app/sassa-status.
  • Email Addresses are: [email protected]
  • Website link: http://srd.sassa.gov.za/sc19/.

The R350 Social Relief Grant payment status schedule is announced by the South African Sassa agency every month. This organization is in charge of grant distribution and providing people the special covid 19 benefits.

Sassa pays approved applicant grants which beneficiaries can collect from banks, cash send or retail outlets. Beneficiaries can check grant status online and must present ID and cell phone access when collecting from retail outlets. Bank transfers are preferred and post office collections should be withdrawn from retail outlets including Checker, Usave, Shoprite, Pick’n Pay, boxer, etc.

The Sassa beneficiaries can check the details through the Sassa online portal service at any time.

After submitting your application, your Sassa grant status shows active, which means that your application has been received to Sassa successfully. You just need to wait until the decision has been announced about your fund approval.

Sassa status says application complete, which means your reapplication process has been completed successfully, and your application will go under the verification process each month to check your eligibility for the grant. You need to check your Sassa status every month through the Sassa SRD website.

The Sassa will inform you about your reconsideration application outcome within the period of 60 to 90 days after you lodge an appeal or reconsider your application.

To ensure receipt of the Sassa grant payment, check personal information and contact the nearest Sassa office,, call the Sassa helpline or Toll-free telephone number if SMS is not received. No payment date means payment has not been processed. A registered phone number in the applicant’s name is necessary for payment approval.

This simply means that the Sassa agency did not get any application or reapplication. So, you have to wait until Sassa receives your application or submit your application properly again.

This means that you need to provide your bank details to Sassa as Sassa application bank details are pending means Sassa did not get any kind of payment method or details from you.

You can reconfirm your existing application through Sassa status by simply visiting the Sassa website. https://srd.sassa.gov.za/. Scroll down until the tab contains the text “Reconfirm your grant application .”Click the yellow bar button and enter the information according to the instructions to complete the process.

You can check the Sassa r350 appeal status by simply calling the Sassa toll-free number  0800601011. You need to have your ID number and phone number with you while on a call with Sassa official.

There is no specific method available for checking Sassa SRD balance status unless you check your balance status through your bank account. Sassa beneficiaries who collect their payment through cash send or by the post office can check their Sassa payment status by directly contacting the post office either via phone or by visiting in person. You only need to have your ID and phone number. This service does not cost any charges.

The Sassa status pin is the one-time OTP code that the beneficiaries receive in the application process for the Sassa r350 grant. The pin is sent to the phone number you provided.

The declined means on Sassa status check means that the personal information you provided during application submission does not match with the database of the Department of Home Affairs, e.g., your surname, your name, ID number, etc.

If your grant is approved, you will be granted your R350 fund to the bank account you may have assigned.

If you have faced the misfortune of your grant being declined, it means there is some form of credential or documentation issue, and you have 30 days in order to make an appeal and rectify the situation.

If the status is shown pending, then it means your allowed date either has not been reached, or there is some sort of transactional delay.

Queries related to Sassa’s unemployment grant status can be addressed through the Sassa contact details. Sassa’s contact details are as follows:

  • SASSA Toll-Free Call center details: 0800 60 10 11
  • SASSA Head Office contact details: 012 400 2322
  • Email contact details of Sassa Head Office at: [email protected]

Every Sassa applicant can check Sassa’s status through the Sassa online portal or website. If you are a Sassa member, you can check your eligibility status and apply for a grant through an online website.

On the fixed date, the Sassa beneficiaries can collect their grant payment through a bank, cash send, a retailer, etc., and beneficiaries can get their grant money instantly after Sassa has approved the grant.

The Sassa beneficiaries can check SASSA status using their WhatsApp number, that is: 082 046 8553.

Your grant application is completed means that your process of reapplication submission has been completed, and now you don’t need to apply for the grant again. But all you do is check your application status continuously to remain updated about your application process and payment details.

If applicant Saassa’s status says that their grant has been approved, but they did not get any message from the Social Security agency. This might be a serious problem because the status is not wrong, but there might be something wrong. Some possible reasons are:

  • Incorrect phone number
  • The submitted Phone number at the time of application is not registered in the applicant’s own name.
  • Some corruption can also occur at the post office (point of grant collection)
  • Your payment process is not completed yet; still in processing.

As an applicant, you can check the status of your grant appeal by visiting the Sassa grant website. Scroll down the page and click on the bar that mentions their ‘click here to lodge an appeal or check appeal status.’ Now Enter your ID number and Enter your cell phone number to check the status through the website. The steps to follow are:

  • Go to the SASSA Website or visit SRD-SASSA-Gov
  • Click “here to lodge an appeal.”
  • Enter the ID (Identity) number
  • Enter a telephone number
  • Track appeal status

You can also check the status by contacting the Sassa official through the SASSA Call Centre at 0800 601 011.