Sassa reconsideration application - Step by step process

If you have submitted the application for SRD grant from SASSA and your application has been approved well it is a great thing. However if your application has been declined, then the organization gives opportunity to applicants to apply for reconsideration. This SASSA reconsideration application can be submitted within 30 days of receiving the rejection notice and reason.

If in case your application has been rejected, you can apply for reconsideration and wait for the response from SASSA. Let’s look at the details about reconsideration application and the step-by-step procedure that you have to follow to apply for the reconsideration application.

SASSA Reconsideration Application – Step-by-Step Process

SASSA reconsideration application is a great step that applicants can take to request SASSA to recheck their documents, eligibility and application form. If your application has been declined and you’re looking to apply for reconsideration, here is how you can do that.

Let’s discuss the step-by-step procedure to apply for SASSA reconsideration and how to check the status of SASSA reconsideration application, if you have submitted the application for reconsideration after the rejection of your first application for SRD grant in 2025.

Step By Step Procedure To Apply For SASSA Reconsideration Application

Here is the step by step procedure for the applicants to apply for reconsideration. Make sure to understand the procedure mentioned below and opt for the one that is the most convenient and easy for you to follow. The available choices to apply for grant reconsideration includes,

Applying Through Website

Applying for a SASSA reconsideration application is easier and quick if you select the method of applying through the website. Here is the step-by-step procedure that you have to follow to apply for reconsideration via visiting the official website. In order to do that what you have to do is to,

Visit the official website of DSD SASSA by clicking on srd.dsd.gov.za/appeals/appeal.
Then you have to enter your South African ID number that is a 13-digit bar coded ID and the phone number that is registered on your name.
Remember the phone number should be the same that you already have used in your first application for the grant.
Then you have to look for the option of a “send pin” and click on that.
As soon as you click on the “Send pin” you will receive the OTP on the phone number you have provided.
Then you have to provide the OTP code in the given place to confirm your identity.
As soon as you enter the OTP you will be logged in.
Look for the option of “Reconsideration tab”.
It is located at the top. Click on it.
Then you have to click on the month for which you want to apply for reconsideration.
Now you have to fill in the section of “Reason for appeal.”
Here you have to explain why you want SASSA to reconsider your application and why you believe that your grant was unfairly declined.
Now you have to attach supporting documents as asked.
Recheck and review and submit the reconsideration request.

How to apply for Grant Reconsideration through the website

Applying Through Phone Number

In order to apply for reconsideration, applicants can also go with the method of contacting SASSA officials on their phone number. You can simply dial their number. In order to do that

You can simply dial 0800 60 10 11 on your phone and call SASSA.
After dialing you have to select option 3.
Then you have to communicate with a SASSA consultant and request them to help you with reconsideration of your application.
Make sure to follow the steps as told by the customer service representative of SASSA on call to apply for reconsideration.
Now follow the instructions as it is, to successfully apply for reconsideration of your application.

Applying Through the Provincial Email Address

This is another method via which you can apply for reconsideration. You simply have to compose an email address where you have to attach the completed application or reconsideration form and have to send that email to the relevant email address, according to your province of residence. The provincial email addresses and their contact numbers are mentioned below.

Province	Telephone	Email
Eastern Cape	043 – 707 6335	[email protected]
Free State	051- 4108339	[email protected]
Gauteng	011- 241 8320	[email protected]
Kwazulu-Natal	033 -846 3400	[email protected]
Limpopo	015- 2917509	[email protected]
Mpumalanga	013 -754 9446	[email protected]
Northwest	018 -388 4006	[email protected]
Northern Cape	053 -802 4919	[email protected]
Western Cape	021-4690235	[email protected]

Applying Through Offline Procedure Via Visiting SASSA Offices

This is another method by which you can apply for reconsideration of your application through an offline method. If you don’t have an internet connection or you do not have access to calling SASSA, you can visit the SASSA offices in person and can apply for SASSA reconsideration offline.

SASSA Reconsideration Status Check

If you have successfully submitted your reconsideration application and want to now check the progress of your application, here is how you can do that. You can check the reconsideration application status online by simply following the following easy steps. In order to check the SASSA reconsideration status of your application, what you have to do is,

Visit the website of SASSA by clicking on https://srd-sassa-gov.co.za/.
Then you have to look for the option of “SASSA Status Check Online”.
Click on the tab and a page will open where you have to provide your South African ID number in the given box and the phone number in the other column.
Make sure to enter the data that you have already provided during the application procedure.
Now you have to click on the option of “check now” and wait for the response.
The next display will tell you about the reconsideration month and the payments made by SASSA and the status of your application.
Make sure to keep on checking the reconsideration status of your application so that you are aware of whether there is any action required on your part or if there is something that you have to do with your application or not.

Important

The reconsideration application review process is as long as 90 days. It can take up to 90 days for SASSA to process your reconsideration application.
Remember to keep your phone number active because SASSA may ask you to provide additional documents and may contact you to provide more information about you.

Copy of application form — Application for reconsideration

FAQ’s

If you want to submit the re-consideration application to SASSA, after you have received the rejection of your first application, keep in mind the response for the reconsideration application may take up to 90 days.

This is because SASSA rechecks your application and documents and details again and has to re-assess whether you’re eligible for the grant or not. Moreover, if your application gets successful even after 90 days, you will receive the grant payment for all the months right from when your application was originally declined.

If you have submitted an application for SRD R350 , and your application has been denied, you have 90 days to submit the application of reconsideration. This is the application in which SASSA will reconsider and recheck your data and will confirm whether you are eligible for the grant or not.

Conclusion

SASSA reconsideration is one of the great methods that is offered by SASSA for its applicants who are sure that they are eligible but their application has been denied unfairly by the organisation. You have to submit the application for reconsideration after you have received your rejection letter from SASSA and have to wait until 3 months to receive a response to your reconsideration application.

Pay attention and understand the article mentioned above as it tells you about the steps that you have to take to apply for reconsideration application and other relevant information about it. Pay attention so you can get to know about how you can apply for reconsideration.

SASSA Reconsideration Application-Step by Step Process