SASSA SRD Status Shows ‘Identify Verification Failed’

BySASSA Status Check
Sassa SRD Status Shows 'Identify Verification Failed'

If you have submitted an application for the SASSA SRD R 370 grant and you have checked the status of your application that revealed identity verification failed, it means there is some issue with your identity. Most of the people are confused about this status check and what it means. 

Here we are providing you with detailed information related to SASSA SRD status “identity verification failed”, its meaning, other responses that you might get, and what you can do if your SASSA status check responds as “identity verification failed.”

What to Do if Sassa Identify Verification Failed?

SASSA SRD Status Shows ‘Identify Verification Failed’

The South African Social Security Agency offers financial assistance to millions of South Africans. Those South Africans who are living below the poverty line or are unable to earn the basic necessities of life can apply for SASSA grants and can get financial aid on a monthly basis. 

In order to get the grant, you have to apply for the grant and if your application gets approved, you will receive a grant amount. After submitting an application, there is this SASSA status check that lets you know about the status of your application and where your application is in the process of assessment. 

There are several responses that you might get when you conduct SASSA status checks. These responses tell you where your application currently is, whether there are any problems with your application or not, and also inform you about the approximate time of your application when you can receive that response on your application. 

One of the most commonly occurring issues that you see when you check the SASSA status of your SRD application is “Identity verification failed”. Let’s discuss the meaning of this SASSA status check response.

SASSA SRD Status “Identity Verification Failed” Meaning

If you have checked the status of your SRD application and you have got the response as identity verification failed, it means SASSA has not found any information about you in the Department of Home Affairs. It simply means that the organization is unable to match your information with the department of home affairs information about you. 

Make sure that grant is being delivered in the right hands. This SRD grant is only given to those who are between 18 to 60 years of age and those who do not have any survival means neither are getting any financial support from any source. This is the eligibility requirements you have to fulfill. 

Moreover, you also have to make sure you are not eligible for UIF payments and neither are receiving any social grants. To make sure you are truly eligible for the grant, SASSA needs to carry out an identity verification procedure. 

And for this SASSA matches the information of the applicant with the information present in the Department of Home affairs. If there is any mismatch between the identities or information about one applicant in both the departments, the grant application is rejected and you will receive the status check response as “identity verification failed”.

Sassa Identify Verification Failed
Sassa Identify Verification Failed

How does the South African Social Security Agency Conduct Identity Verification of the Applicant?

SASSA conducts identity verification via three different methods, including biometric verification, digital ID document verification and face recognition. This is done to make sure that the applicant who is applying for SASSA is truly eligible and has provided correct information in his application form and his documents are correct.

How To Appeal For An SRD Grant If SRD Identify Verification Failed

What You Can Do If You See This Status?

If you have checked the status and you have received a status check response as an identity verification failed, you should immediately appeal on SASSA website. Make sure to appeal within 30 days of the rejection status. This is SRD SASSA status check appeal. 

You have to make sure to appeal every month, whenever you see a SASSA status response as identity verification failed. This appeal is important if you want SASSA to reconsider your application. In case you have got this status and you want to appeal, here is the step-by-step procedure that you have to follow to conduct SRD SASSA status check appeal. In order to do that you have to,

  • Visit SRD appeal website by clicking on https://srd.sassa.gov.za/. 
  • Then you have to put your identity number and phone number and have to provide correct details. 
  • Click on “send pin” and you will receive a pin on your phone number through SMS. 
  • You have to enter that OTP in the pin field and click on “submit”. 
  • Then you have to select the month for which you are applying for and the reason for appealing from the drop down menu right in front of you on the screen. 
  • After that you have to click on “submit” and wait.

FAQ’s

The meaning of identity verification failed is that your identity does not match with the information about you in the Department of Home Affairs. Conduct identity verification to make sure that you are truly eligible and the documents you have provided are correct. If you have received the response of your SASSA status check as an identity verification failed that means there is something wrong with your identity information.

If you have received identity verification failed status from SASSA what you can do is you can make an appeal. To do that, you have to visit the SRD appeal website and enter your ID number and phone number. Then you have to click on “send pin” to receive OTP which you have to then re-enter in the pin field. Then you have to click on “submit” and select the month and reason for the appeal. You will soon receive the response from the organization. 

SASSA conducts identity verification in different ways. It conducts face recognition, biometric verification and digital ID document verification to confirm the identity of the applicant. These methods are used to verify whether the applicant has provided correct documents and correct details about himself or not to make sure that grant is being given truly to the needy people.

Conclusion

Hopefully, you have gone through the above article that tells you about the exact meaning of the status check response as identity verification failed, what it means, what you can do if the status check shows this and other relevant information about it. If you have applied for SRD R 370 grant, you should keep on checking the status of your grant via the status check method.

This is important to stay informed about where your application is currently in the process. If your status check response says identity verification failed, it means there is something wrong with your identity or it mismatches with the information about you in the Department of Home Affairs.